Personal Lending FAQs

Where should I mail my loan payment?

You should mail your payment to:

Mechanics Bank
Attention: Loan Servicing  
PO Box 9362
Walnut Creek, CA 94596-9362

 

I changed insurance companies. Where do I mail the hazard insurance information?

You can either email us the information or send it to us via US Mail.

Email: fm_InsuranceTracking@MechanicsBank.com

Mail: 
Mechanics Bank
Insurance Services
P.O. Box 864888
Plano, TX  75086

 

How do I make a loan payment in Personal Online Banking or Mobile Banking?

Follow these instructions for both mobile and online banking:

Log into online or mobile banking.

Select “Make a transfer,” then “Transfer funds between accounts.”

Using the drop down boxes to select which account your payment should come from and which
loan your payment will be going to.

Use the date box to select the payment date.

Complete the desired amount.

Select “Make a regular payment” or “Pay to principal” and you’re done.
 

Who do I contact if I discover an error on my mortgage loan statement or want to request specific information about my loan?

Write to us at:
Mechanics Bank
Attention: Loan Servicing
PO Box 9362
Walnut Creek, CA 94596-9362

Your written request must include your name, information that enables us to identify your mortgage loan account, such as your loan number, and the specific information you wish to obtain or the error you believe has occurred.