Friday, March 20, 2026 before 5:00pm (PT): Review the transaction presentments on your account. If there are items you would like paid or returned in the Positive Pay system on Saturday, March 21, notify the bank by contacting Commercial Depository Services (CDS) or calling your banker. If you don't contact us, we will follow the default pay/return rules established for your account over transition weekend.
Please note user access for Positive Pay is changing slightly. If a user has “maintenance” access to an account(s) AND “view-only” access to another account, the “view-only” account will not be added. In this scenario, the user will need to request “maintenance” access to the “view-only” account to see it in the Positive Pay system. The system only allows users to choose “maintenance” OR “view-only” access. A combination of both is not allowed. (A combination of both is allowed at the user level).
After your initial log-in to Commercial Center, please check the Positive Pay permission settings as the entitlements have likely changed due to system access differences between Commercial Center and HomeStreet’s Business Online Banking service.
Access to Positive Pay via the mobile apps will no longer be available.
After March 23, 2026: The Positive Pay exception review deadline will be 12:00pm (PT).
Your Positive Pay services will largely remain the same within Commercial Center beyond what is listed above with your history, templates, and file definitions automatically transitioning.